At all times we will endeavour to protect your personal information.
This Privacy Policy contains information on how we collect, use, disclose, store and deal with your personal information.
If you need any further information pertaining to a privacy matter, you should contact us using the Contact Us form on the website.
This policy is subject to change at any time.
What personal information do we need to collect from you?
We may collect information including your name, address, contact phone and e-mail details.
Why do we collect your personal information?
We may use this information for reasonably expected purposes directly related to the main purpose of collection, including:
- processing and delivery of your orders;
- generating invoices and receipts;
- supplying and issuing password and log-in information;
- maintaining and managing your account;
- dealing with your enquiries and customer service purposes;
- market analysis and product analysis and development;
- for any other reasonably expected purpose.
For all other uses or disclosure, we will obtain your consent.
If you do not provide all or part of the information requested, the consequences of this may be that:-
- we will not adequately be able to carry out our services to you.
- we may not be able to carry out our services to you at all.
How do we collect it?
We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way. This may be by way of online forms, emails or via telephone request.
We will only collect personal information about an individual, where it is reasonable and practicable for us to do so, from that individual only.
If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware or have been made aware of the matters listed above (except to the extent that making you aware of these matters would pose a serious threat to the life or health of any individual).
Anti-spam policy
We will never rent or sell your personal information, including your email address unless we have permission or are required to do so by law.
Updating your personal information
Largely we rely on you for the accuracy and completeness of the personal information you provide to us. You can update your personal information by logging into your account and updating the My Account area.
Secure storage of your personal information
Keeping your personal information secure is a priority. We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.
Cookies
A cookie is a small file stored on your computer when visiting certain web sites. We use cookies to improve our site for the user, allowing us to track what products are being looking at and what pages are being visited. Our site uses cookies for analysing statistics only. Cookies can be turned on or off in your browser (they are usually on by default), however turning them off may inhibit the use of our site.
Keep your PIN, passwords and any identifying information safe
It is your responsibility to keep your login and passwords secure. Anyone who knows this information can access your account. We accept no responsibility for personal information disclosed to persons who know your login, password or other identifying features.
If you have any questions with regard to the privacy of your personal information in relation to this policy please contact us via the Contact Us form on the website.